FA means full access and normally includes the recovery details stated in the selected option. NFA means non-full-access and may not include changeable email access. The selected variant is the binding product scope.
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Frequently asked questions
Quick answers about products, delivery and account support.
Active and inactive are storefront categories used to separate account pools. They do not override the exact region, rank, level, skin range or access details written in the selected variant.
After confirmed payment, eligible digital stock is delivered automatically on the order page and may also be sent to the checkout email. Keep the order page open until you verify the credentials.
Confirm the game, region, account state, exact variant, price, stock and access type. Do not assume that an unlisted rank, skin, level, email feature or recovery detail is included.
Record a short first-login video before changing any credentials. Check the delivered region and the exact scope of the selected variant, then store the credentials privately.
Open a support ticket or contact AKREI support within 24 hours of delivery. Include the order number and clear first-login evidence. Never post credentials in a public channel.
Replacement review may be available for an initial access failure or a verified mismatch with the selected option reported within the stated support period. Approval depends on order records and evidence.
Digital delivery is normally final after credentials are revealed. Buyer mistakes, wrong-region purchases, changed credentials, shared accounts, resale, cheats, publisher actions or unsupported claims are not refundable.
Yes. Buying, selling or sharing game accounts may conflict with a publisher's terms. Review the relevant rules and understand the risk before purchasing.
Use the customer ticket system, email [email protected], or join the official AKREI Discord at discord.gg/RVwTWk7PU3. Include your order number when asking about a purchase.